Privacy Policy

We may collect the following information:

For technicians, we collect additional information for screening and vetting purposes, including:

• Identity verification documents
• Skills or trade-related details
• Background or reference information (where applicable)

This information is used strictly to maintain platform safety and service quality.

We use your information to:

• Provide and improve our services
• Match customers with technicians
• Process payments
• Verify identities
• Ensure platform safety
• Comply with legal obligations
• Communicate important updates

We do not sell personal data.

We may share information:

• Between customers and technicians for service delivery
• With payment processors
• When required by law or legal authorities
• To prevent fraud or security risks

We implement reasonable technical and organizational measures to protect personal data. However, no system is 100% secure.

Naija Instant Fix is not responsible for information shared outside the App, including:

• Phone calls
• WhatsApp
• Social media
• Direct meetings

Users are encouraged to communicate strictly within the App.

We retain personal information only as long as necessary to:

• Provide services
• Meet legal or regulatory requirements
• Resolve disputes

Users may:

• Request access to their data
• Request correction of inaccurate information
• Request account deletion (subject to legal requirements)

Naija Instant Fix does not knowingly collect data from individuals under 18 years of age.

We may update this Privacy Policy periodically. Continued use of the App indicates acceptance of any changes.